Returns & Exchanges

At mōmi, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure tags remain attached to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original mōmi packaging, ensuring all garment tags and hygiene seals are intact.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing